Personal Data Protection and Processing Policy (KVKK)

1. Identity of the Data Controller

In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), your personal data may be processed by BUY DEN SEYEHAT ACENTASI TURİZM VE TİCARET LİMİTED ŞİRKETİ, acting as the data controller, within the scope described below.

  • TÜRSAB Registration No: 18263
  • Trade Registry No: Ürgüp Chamber of Commerce 3873
  • Address: Kavaklıönü Mah. Şehit Turan Cad. Ürgüp İş Merkezi No:5 Kat 1/7 Ürgüp/Nevşehir
  • E-mail: info@buydenturizm.com
  • Phone: 0542 369 28 14

2. Personal Data Processed

The following data is processed within the scope of distance sales contracts and service processes:

  • Identity Information: Name, surname, Turkish ID number.
  • Contact Information: Phone number, e-mail address, and contact address.
  • Service Information: Details regarding the purchased accommodation, tour, or travel service.

3. Purposes of Processing Personal Data

Your personal data is processed in accordance with the conditions specified in Articles 5 and 6 of the KVKK for the following purposes:

  • Establishment and performance of the distance sales contract.
  • Informing the consumer about payment obligations and service features.
  • Fulfilling legal obligations under the Travel Agencies Law No. 1618.
  • Managing reservation, accommodation, and transportation processes.
  • Resolving consumer complaints and ensuring quick contact.

4. Transfer of Personal Data

Your processed personal data may be transferred, in line with the realization of the above-mentioned purposes, to:

  • Accommodation facilities, transportation companies, and service provider business partners,
  • Authorized public institutions and organizations within the scope of legal notification obligations.

5. Data Retention Period

In accordance with regulations and legal legislation, records regarding information, delivery, and all kinds of processing carried out within the scope of distance contracts are retained for three (3) years as part of the burden of proof. At the end of this period, your data will be deleted, destroyed, or anonymized in accordance with the KVKK.

6. Rights of the Data Subject

As a data subject, in accordance with Article 11 of the KVKK, you have the right to:

  • Learn whether your personal data is processed,
  • Request information if your personal data has been processed,
  • Request correction or deletion of your data.
  • Additionally, in case of a dispute, you can apply to the Consumer Court or the Consumer Arbitration Committee.

As BuyDen Turizm, we declare that we have taken all necessary technical and administrative measures to ensure the security of your personal data and that we are obliged to prove that the services provided electronically are free from defects.

Buy Den Travel Agency Tourism and Trade Limited Company

You can use this policy text on your website under the heading KVKK Clarification Text. The content I have prepared fully complies with the address, contact, and legal retention periods in the document you provided.